WHAT WE OFFER
MEET THE TEAM
Carole Day
Carole has worked across a range of organizations and industries but her passion lies in people, services and strategies. She worked in both the UK and SA in the financial sector and then decided it was time to step out of the corporate world and into the entrepreneurial one, best decision ever!
Carole passionately likes to help people. Be that in the concierge sector or the philanthropy space, it’s all about improving the lives of people.
Carole specializes in travel and events and loves to be involved in organizing a fabulous corporate event for a client and to ensure the travel and trips the clients and their families want, are amazing.
Carole spends a lot of time focused on improving the opportunities of our disadvantaged youth and ensuring they have access to education. She has been instrumental in ensuring several schools are supported by private funds and many young people have had private and state school education secondary and tertiary opportunities and she keeps a close eye on them and their lives and makes sure they are working to their full potential.
Lorretta Alley
Lorretta Alley is the SA Branch Manager at The Desk Concierge. Also the founder and CEO of LA Organized that was launched back in 2014 with 247 booked Events of which 132 Weddings. With her extensive training in Events Management & Customer Services she has now combined her knowledge and passion for the industry with The Desk Concierge since May 2018.
If I think back I was always the girl that went on a play date and ended up re-organizing her friend’s room. Little did I know that my little-girl efforts were actually the tasks of a professional organizer. Thirty-six years later, now married and a mother of 2 (Hope 8yrs & Liam 4yrs) and powered by six to eight cups of coffee a day (I should so become the ambassador for Nespresso).
I took the one thing that drives my husband up the walls (my OCD) and made it my business. I am now helping others bring order and joy back into their lives by organizing entire homes, businesses and events saving them time, money and energy.
After many years of working in Accounts, Digital Printing and the Hotel Industry, I finally found a job that I can be myself and feel completely rewarded in.
I see myself as a strong businesswoman wearing many different hats.
Events - from meeting the client, getting to know what their needs are to putting it all down on paper over the months running up to the event with setup and execution on the day ticks all the boxes for me.
Weddings - I think we sometimes forget that we were all little girls at one point of our lives and the fairy tale weddings we so longed for. To see all of this replay in my Brides eyes on the day of their wedding makes it all worth the long hours and work put into perfecting the art of Coordination.
Property Management – now this is my happy place. I get to stimulate my OCD part of my brain with attention to detail. From training the daily service staff / paying the monthly accounts / setting up detailed inventory of the property / stocking the kitchen to getting the house ready for a client’s arrival.