"Thank you SO much for all of your help to make our wedding day the amazing day that it was. We literally couldn't think of one thing that we didn't like or which didn't go according to plan, the service was excellent, the venue beautiful and you genuinely made it an unbelievable experience for us as a couple!"
Chane & Daniel
"Thank you so much for organising our trip. Your attention to detail is superb - and everything was extremely well organised. This is certainly the best organised trip I have arranged to date!! We will definitely ask for your help when we are planning our next adventure! I have no hesitation in recommending The Desk."
Mr R, UK
"We just wanted to reach out to you to thank you for everything that you did for us leading up to and on the day of our wedding. Besides the fact that you were incredibly professional and super-efficient at all times we want to thank you for caring about our day as much as we did and doing everything in your power to ensure that it was perfect. We can just imagine how stressful it must have been with the fire raging and we just want to commend you on making us feel safe, cared for and looked after throughout."
Sune & Christiaan
"All details - including initial planning, advice, itinerary, service providers on our trip and payments were well presented and managed. It is a real shame that The Desk does not operate in Europe."
"I just want to thank you and your team from the bottom of my heart for hosting my perfect wedding and making sure everything went off without a hitch. I can honestly say everything was perfect, the food amazing and the service from the staff was better than anything I have ever experienced at an event. We are so happy and our guests cannot stop talking about our perfect venue and the top level of organisation."
Monique & Coetsee
"The Desk takes pride in what they offer their clients which results in a quality experience"
"We just wanted to pop you an email to say thank you so much for all of your assistance with our wedding. You, and everyone who is part of the Pearl Mountain Team were on form and everything went perfectly! I felt completely confident handing everything over to you for the wedding day coordination and you made our day stress free! The food was incredible and so was the service."
Kim & Byron
"Firstly, we want to thank you for making an amazing evening possible. Everything came together perfectly and many of our guests commented on the friendly service, amazing food and the overall relaxed atmosphere of the venue. It was a truly unforgettable day."
Emme & Louis
"We have found the services offered by "The Desk" to be of great value, not only when we have been at Pearl Valley, but also when we are off in other areas of the world. Carole and her team are always helpful, understanding, and very efficient, offering assistance in a variety of ways and this adds to the enjoyment of our time spent at Pearl Valley, from ensuring that the house is inspected from time to time, to the payment of bills and organisation of maintenance and items which need attention at a house, to help in securing bookings in special restaurants, there is no doubt that "The Desk" is sure to be a good friend. It has been a pleasure dealing with such pleasant people."
Sam Condit, Homeowner at Pearl Valley Golf Estates, Cape Town
"We had a lovely wedding and the guests can’t stop talking about the venue and the magnificent views! Thank you for being well organized and professional and for setting up."
Andrea & Chris
"We got in contact with The desk through a friend and this has made all the difference for our family. We have gotten a wonderful agenda, with all activities pre booked and planned by experts that know what are the best things for us to do. We are all ages and everything has been considered by the Desk. Our vacation will be lovely largely thanks to their dedication and hard work to make it work for us."
Lena Rekdal, Sweden
"Whether you live in South Africa or not, The Desk is a must-have solution for people on the go. Giving you the peace of mind to focus on the more important things in life, The Desk takes care of your needs with diligence and prudence. Not being a resident in Cape Town, I rest easy that my affairs over there are in safe hands. And when it comes to visiting, The Desk is always on hand to make my trips that little bit easier and much more pleasurable."
Alnashir Popat, Director, Imaran Group
"I have used The Desk regularly over the last two years. Carole has been instrumental in managing on site issues related to a property purchase in South Africa. In addition, the team can handle a full itinerary of travel requirements in the region, which makes any visit to South Africa hassle free. I would not hesitate to recommend The Desk."
Stephen Zinser, Chief Investment Officer, European Credit Management, London
"Dealing with Carole Day of The Desk means dealing with a person that can genuinely relate to what 5-star experience should be."
DH, Cape Town
"I must confess to having been somewhat skeptical to the idea of a SA based concierge service, having received great service from such services in Europe and the US, but I have to admit that I have experienced a level of service and professionalism which, at the very least, matches, if not exceeds, my previous experiences. The team at The Desk have been very detail orientated, combined with a level of flair (not to mention patience) that was superb and I would have no hesitation in recommending them."
MP, Chief Operating Officer, Odgers Berndtson, Johannesburg
"Thanks a lot for all arrangements with the whole trip, we really had a fantastic time and it was all so well organised."
"An extremely friendly and very professional service. Very reliable and a great range of solutions, which have ranged from sorting out our computer to sourcing an electric wheelchair from Johannesburg! Highly recommended!"
David Giffin, UK/Cape Town
"Thanks so much for your help, it's really appreciated! You can be sure that we will recommend your company to anyone needing a similar service when visiting South Africa!"
JP Morgan Cazenove
"I feel very confident in passing any task over to Carole and her team. An example: I was in Umhlanga and it was late December. We have a holiday flat, and friends were coming down to stay in the flat after we were supposed to leave. My wife, like all good wives, changed her mind at the last moment, and decided that we wanted to stay longer. So now we needed accommodation for our friends, in the busiest holiday town at the busiest time. It was Friday evening at 8pm. My wife was freaking out, so I tried my luck. Carole took the call, and continued to sms me through the evening as they tried various alternatives. Finally at 11pm, Carole sms'd to say they had found accommodation and did I need anything else? Well done Carole and team!"
Lewis Civin, Managing Director, Redcon Property Development, Johannesburg
"Thank you for a super well organised trip. We did so many different things in those few days and everything went so smoothly. We have all enjoyed the trip again at home looking at all pictures being sent around. Thank you!"